Dealer Support Specialist





Under the direction of the Dealer Support Manager this position is responsible for providing the best support possible to assigned accounts from our world wide dealer network.

ESSENTIAL FUNCTIONS:
• Staying organized and up to date on all paperwork, orders & files
• Coordinate with the dealers to determine and process shipments
• Prepare sales orders and packing slips
• Work with production to ensure spas are completed for shipments
• Coordinate with shipping to ensure smooth and accurate shipments
• Build relationships with dealers to maintain and grow their account
• Develop/update shipment record keeping as needed
• Resolve possible dealer concerns and problems

PHYSICAL REQUIREMENTS:
Proven attention to detail and data entry accuracy is a must
Must be able to prioritize and manage multiple tasks
Superior interpersonal and communication skills
Experience in a similar field (see “See Essential Duties and Responsibilities” above) or experience with Master Spas product and systems
Competent with Microsoft Office programs, especially Excel and Outlook
Experience with SAGE 100 or other accounting software is a plus
High school diploma or equivalent minimum

JOB TYPE:
Full-Time

SCHEDULE:
7:00am-5:00pm M-Th with 1 hour lunch, Fridays 8:00am-12:00noon

COMPENSATION:
$14.00-$16.00 per hour based on experience